Burnley Group Practice

St. Peter's Centre, Church Street ~ Manchester Road Surgery ~ Kiddrow Lane. Tel: 01282 911 630

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WELCOME TO BURNLEY GROUP PRACTICE

WELCOME TO BURNLEY GROUP PRACTICE

Vision

Burnley Group Practice aims to offer patients with the highest quality of primary health care.

Mission Statement

To enable our patients to live longer and healthier lives that are full, active and meaningful. We strive to go above and beyond to achieve exceptional and professional standards of general practice in a friendly healthcare setting.

We take our time to be understanding and caring towards patients needs. We endeavour to be equitable and responsive in our approach to serve our diverse population, with safeguarding vulnerable individuals and groups our utmost priority.

We work in partnership with our patients, their families and carers, making them in control of the care and treatment they receive.

In addition, the practice is committed to nurtuing all staff with continuous experience and training through learning and reflection to give an excellent rated patient experience, helping them develop their career within the NHS and to provide continuity to the business. 

nhs app

Opening Times

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Important: 𝐅𝐫𝐚𝐢𝐥𝐭𝐲 𝐂𝐨𝐝𝐢𝐧𝐠 𝐨𝐧 𝐩𝐚𝐭𝐢𝐞𝐧𝐭 𝐫𝐞𝐜𝐨𝐫𝐝𝐬

𝐎𝐧𝐞 𝐚𝐬𝐩𝐞𝐜𝐭 𝐨𝐟 𝐬𝐨𝐦𝐞 𝐪𝐮𝐚𝐥𝐢𝐭𝐲 𝐰𝐨𝐫𝐤 𝐰𝐞 𝐚𝐫𝐞 𝐝𝐨𝐢𝐧𝐠 𝐢𝐧 𝐩𝐫𝐚𝐜𝐭𝐢𝐜𝐞 𝐢𝐧𝐯𝐨𝐥𝐯𝐞𝐬 𝐮𝐬 𝐚𝐝𝐝𝐢𝐧𝐠 𝐟𝐫𝐚𝐢𝐥𝐭𝐲 𝐬𝐜𝐨𝐫𝐞𝐬 𝐭𝐨 𝐩𝐚𝐭𝐢𝐞𝐧𝐭𝐬 𝐚𝐠𝐞𝐝 𝐨𝐯𝐞𝐫 𝟓𝟎, 𝐢𝐟 𝐲𝐨𝐮 𝐚𝐫𝐞 𝐚𝐠𝐞𝐝 𝐨𝐯𝐞𝐫 𝟓𝟎 𝐚𝐧𝐝 𝐡𝐚𝐯𝐞 𝐚𝐜𝐜𝐞𝐬𝐬 𝐭𝐨 𝐲𝐨𝐮𝐫 𝐦𝐞𝐝𝐢𝐜𝐚𝐥 𝐫𝐞𝐜𝐨𝐫𝐝𝐬 𝐲𝐨𝐮 𝐦𝐚𝐲 𝐡𝐚𝐯𝐞 𝐬𝐞𝐞𝐧 𝐭𝐡𝐢𝐬 𝐚𝐧𝐝 𝐰𝐨𝐧𝐝𝐞𝐫𝐞𝐝 𝐰𝐡𝐚𝐭 𝐢𝐭 𝐦𝐞𝐚𝐧𝐭.  𝐓𝐡𝐞 𝐚𝐝𝐝𝐢𝐭𝐢𝐨𝐧 𝐨𝐟 𝐭𝐡𝐞 𝐄𝐥𝐞𝐜𝐭𝐫𝐨𝐧𝐢𝐜 𝐅𝐫𝐚𝐢𝐥𝐭𝐲 𝐈𝐧𝐝𝐞𝐱 𝐬𝐜𝐨𝐫𝐞 𝐢𝐬 𝐭𝐨 𝐡𝐞𝐥𝐩 𝐢𝐝𝐞𝐧𝐭𝐢𝐟𝐲 𝐢𝐧𝐝𝐢𝐯𝐢𝐝𝐮𝐚𝐥𝐬 𝐰𝐡𝐨 𝐦𝐚𝐲 𝐛𝐞𝐧𝐞𝐟𝐢𝐭 𝐟𝐫𝐨𝐦 𝐟𝐮𝐫𝐭𝐡𝐞𝐫 𝐚𝐬𝐬𝐞𝐬𝐬𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐞𝐧𝐚𝐛𝐥𝐞 𝐭𝐡𝐞 𝐩𝐫𝐚𝐜𝐭𝐢𝐜𝐞 𝐭𝐨 𝐢𝐝𝐞𝐧𝐭𝐢𝐟𝐲 𝐭𝐡𝐨𝐬𝐞 𝐰𝐡𝐨 𝐦𝐚𝐲 𝐛𝐞𝐧𝐞𝐟𝐢𝐭 𝐭𝐡𝐞 𝐦𝐨𝐬𝐭. 𝐈𝐭 𝐢𝐬 𝐚𝐧 𝐚𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧 𝐜𝐨𝐝𝐞 𝐚𝐝𝐝𝐞𝐝 𝐭𝐨 𝐭𝐡𝐞 𝐡𝐞𝐚𝐥𝐭𝐡𝐜𝐚𝐫𝐞 𝐫𝐞𝐜𝐨𝐫𝐝 𝐛𝐚𝐬𝐞𝐝 𝐨𝐧𝐥𝐲 𝐨𝐧 𝐞𝐱𝐢𝐬𝐭𝐢𝐧𝐠 𝐢𝐧𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 𝐜𝐨𝐧𝐭𝐚𝐢𝐧𝐞𝐝 𝐢𝐧 𝐭𝐡𝐞 𝐫𝐞𝐜𝐨𝐫𝐝. 𝐈𝐭 𝐢𝐬 𝐧𝐨𝐭 𝐚𝐧 𝐢𝐧𝐝𝐢𝐜𝐚𝐭𝐨𝐫 𝐨𝐟 𝐚 𝐜𝐥𝐢𝐧𝐢𝐜𝐚𝐥 𝐝𝐢𝐚𝐠𝐧𝐨𝐬𝐢𝐬 𝐨𝐟 𝐅𝐫𝐚𝐢𝐥𝐭𝐲 𝐧𝐨𝐫 𝐜𝐚𝐧 𝐛𝐞 𝐮𝐬𝐞𝐝 𝐚𝐬 𝐬𝐮𝐜𝐡. 𝐓𝐡𝐞 𝐮𝐬𝐞 𝐨𝐟 𝐭𝐡𝐞 𝐢𝐧𝐝𝐞𝐱 𝐬𝐜𝐨𝐫𝐞 𝐢𝐬 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐢𝐦𝐩𝐫𝐨𝐯𝐢𝐧𝐠 𝐪𝐮𝐚𝐥𝐢𝐭𝐲 𝐨𝐟 𝐜𝐚𝐫𝐞 𝐭𝐨 𝐢𝐧𝐝𝐢𝐯𝐢𝐝𝐮𝐚𝐥𝐬 𝐰𝐢𝐭𝐡 𝐟𝐫𝐚𝐢𝐥𝐭𝐲 𝐚𝐜𝐫𝐨𝐬𝐬 𝐋𝐚𝐧𝐜𝐚𝐬𝐡𝐢𝐫𝐞 𝐚𝐧𝐝 𝐒𝐨𝐮𝐭𝐡 𝐂𝐮𝐦𝐛𝐫𝐢𝐚.

Measles
Measles

Practice Closures

Dear Patients

All GP Practices in East Lancashire will be closed on the following dates:

  • Tuesday 14th May 2024 (from 1pm-6:30pm)
  • Wednesday 5th June 2024 (from 1pm-6:30pm)
  • Thursday 4th July 2024 (from 1pm-6:30pm)
  • Tuesday 3rd September 2024 (from 1pm-6:30pm)
  • Wednesday 2nd October 2024 (from 1pm-6:30pm)
  • Thursday 7th November 2024 (from 1pm-6:30pm)

This is for Protected Learning Time which enables practices to provide dedicated training to their staff and to discuss and plan ways that will allow them to improve services, meet demand and support the wellbeing of staff.

For all life-threatening medical emergencies during the time we are closed call 999.

If you feel your request is urgent and cannot wait until the following day provisions have been made for urgent triage, please call 111.

For all routine requests for results, appointments, prescriptions, and general queries please call us prior to the above dates (you can email burnley.gp@nhs.net with prescription requests).

 

PrivateGP

Appointment Reminders via the NHS App

Patients currently receive reminders via SMS by AccuRx however following an integration, these will now be sent as notifications from your NHS App.

The NHS App allows you to access a range of NHS services. You can download the NHS App via the Apple App Store or Google Play from your mobile smartphone device.

The Accurx and NHS app integration allows you to view messages sent to you by your registered healthcare practitioner (GP, Nurse etc).

Click here to download via App Store

Click here to download via Google Play

Phone

Non-urgent advice: Patient Engagement Portal

East Lancashire Hospitals are going to be rolling out a Patient Engagement Portal, giving patients more control over their hospital care, this online platform has been funded by the Govenment and will be rolled out in the next couple of months.
 
The platform allows patients to:
  1. View appointments: including location, date and appointment type
  2. Provide a single point of contact with services currently overseeing a patient’s care
  3. Access to guidance to help prepare for upcoming appointments/ procedures
  4. The ability to cancel or amend appointment bookings
  5. A portal for clinical letters and communications
  6. Support for patients e.g. questionnaires regarding their conditions, general health and wellbeing surveys and the ability to review their experience
  7. Notifications to patients regarding their care or condition(s) from their care team
 
More information can be found here: https://lscprovidercollaborative.nhs.uk/PEP

Important: Carers

Do you provide unpaid care to somebody else? We are here to help.

If your GP (General Practitioner) knows that you are a carer, they can provide you with really useful support, advice and information. For example, they can refer you to local support networks in your area or help you understand what you're entitled to as a carer - such as free flu vaccinations.

It’s important to tell them about your caring responsibilities so that they can offer support.

A more user-friendly NHS App has arrived!

An updated version of the NHS App will be released from December 11th. It’s simpler and clearer, making it easier to access online health services. 

Some items may have moved in the App, but all the health services you need are still available. Your settings will also remain the same before and after the update. 

Update your NHS App today and use it to:

  • order repeat prescriptions 
  • book appointments 
  • access 111 Online
  • view your GP record
  • and much more…

If you need help, tap the Help icon within the App or visit nhs.uk/nhs-app. 

Your opinion matters to us

NHS Friends and Family

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