Burnley Group Practice

St. Peter's Centre ~ Manchester Road Surgery ~ Kiddrow Lane Health Centre. Tel: 01282 911 630

WELCOME TO BURNLEY GROUP PRACTICE

Appointment

a hand holding a cell phone

Close up of man hand holding pills

WELCOME TO BURNLEY GROUP PRACTICE

Our Vision

Burnley Group Practice aims to offer patients with the highest quality of primary health care.

Mission Statement

To enable our patients to live longer and healthier lives that are full, active and meaningful. We strive to go above and beyond to achieve exceptional and professional standards of general practice in a friendly healthcare setting.

We take our time to be understanding and caring towards patients needs. We endeavour to be equitable and responsive in our approach to serve our diverse population, with safeguarding vulnerable individuals and groups our utmost priority.

We work in partnership with our patients, their families and carers, making them in control of the care and treatment they receive.

In addition, the practice is committed to nuturing all staff with continuous experience and training through learning and reflection to give an excellent rated patient experience, helping them develop their career within the NHS and to provide continuity to the business. 

nhs app
Facebook
closed

Opening Times

Please select a site

team

NHS In-App Messages

This practice has now signed up to trial sending messages through the NHS app, to receive these it is a requirement that patients have the NHS app on their mobile device and that their notifications are switched on. Please note this is how you will receive messages from your GP surgery rather than text message. 

The individual messaging integration allows individual SMS, questionnaires, booking links & video invites to be sent via the NHS App. 

This pilot is essential for collecting data and insights on implementing individual messaging through the NHS App. It will ensure that we can implement such changes in a way that supports the practice to adopt Modern GP Access.

If you are unsure how to download, access or ensure you have notifications switched on the NHS app, please visit one of our sites and we will be happy to help. 

Healthwatch Report

Healthwatch Lancashire visited the practice on 25th June and conducted a report on the practice, including suggestions for improvement.

During their visit, they spoke to patients about their experience of the practice and many patients contributed to this. They are known as the Health and Social Care champions working alongside the CQC. 

They work with our NHS leaders and other decision makers to ensure they use patient/carers and families’ feedback to help improve care. They also spoke to staff and practice management and we have received the report which can be seen below.

Healthwatch Report - click here to view
cqc
Data link

Dad-Pad App

Dads-to-be in Lancashire and South Cumbria can now download the DadPad app for advice and support.

The app is a useful resource before baby arrives and after baby is born, and is designed to be used as a quick, on-the-go reference tool, allowing new dads to enjoy their babies and feel more confident about fatherhood.

The app is free to download for parents in all Lancashire and South Cumbria postcodes.

 

Click here to download the DadPad app now

UTI Prevention Awareness

Urinary Tract Infections affect your urinary tract including your bladder, urethra and kidneys and can be treated with antibiotics.
 
Now temperatures are rising, it is crucial to follow the steps to prevent UTIs, they are prevalent in the summer months thanks to the warmer temperatures.
 
To lower your risk of developing a UTI throughout the following, you should aim to:
 
· ๐’๐ญ๐š๐ฒ ๐ก๐ฒ๐๐ซ๐š๐ญ๐ž๐ by drinking plenty of water and eating fruit and vegetables with high water content such as cucumber, watermelon and strawberries
 
· ๐’๐ก๐จ๐ฐ๐ž๐ซ ๐ซ๐ž๐ ๐ฎ๐ฅ๐š๐ซ๐ฅ๐ฒ to make sure you are kept clean and dry
 
· ๐–๐ข๐ฉ๐ž ๐Ÿ๐ซ๐จ๐ฆ ๐Ÿ๐ซ๐จ๐ง๐ญ ๐ญ๐จ ๐›๐š๐œ๐ค ๐š๐Ÿ๐ญ๐ž๐ซ ๐ ๐จ๐ข๐ง๐  ๐ญ๐จ ๐ญ๐ก๐ž ๐ญ๐จ๐ข๐ฅ๐ž๐ญ
 
· ๐ƒ๐จ๐ง'๐ญ ๐ก๐จ๐ฅ๐ ๐ข๐ญ ๐ข๐ง - go to the bathroom when you need to go and ensure you empty your bladder completely
 
If you think you might have a UTI, ensure you are drinking enough fluids to avoid becoming dehydrated and contact your GP or visit your local pharmacy, as it is one of the ailments they can now see you for and are allowed to prescribe antibiotics under the Pharmacy First Scheme.
 
More information can be found on the ICB website:
 

UTI Prevention

NHS 111 Service now offering crisis mental health support

Millions of patients experiencing a mental health crisis can now benefit from support through 111, the NHS has announced this week.
 
The change means the NHS in England is one of the first countries in the world to offer access to a 24/7 full package of mental health crisis support through one single phone line.
People of all ages, including children, who are in crisis or concerned family and loved ones can now call 111, select the mental health option and speak to a trained mental health professional.
 
Previously, local health systems had their own separate phone lines, which were fast-tracked during the pandemic and took around 200,000 calls per month.
 
For people who need support at A&E, if there is a risk to life, every emergency department in England now also has a liaison psychiatric team available to offer specialist care.
 
NHS Talking Therapy Services are also available for people who need help with other mental conditions such as anxiety, depression, obsessive compulsive disorder and PTSD and anyone can refer themselves online via NHS.uk or by contacting their GP.

Young people are being urged to come forward for MMR as vaccine campaign extended to 16 - 25 year olds

NHS vaccination leads in the North West are calling on 16–25-year-olds to catch up on missed doses of the MMR vaccine amid rising measles cases. 

The NHS will send letters and texts to around 450,000 people aged 16-25 in the region, inviting them to come forward for the vital vaccination at a pharmacy or their GP practice.

Measles doesn’t just affect children, you can catch measles and become very unwell at any age. If you’re unsure if you have had one or both doses of the MMR vaccine, you can check on the NHS app, or contact your GP surgery.

The North West was the first place in the country to start offering the MMR vaccine in some community pharmacies and the offer is now being extended to include all eligible people aged 5 to 25. 

The NHS in the North West is also expanding the number of pharmacies offering the vaccine to make it easier for people to get their MMR in a pharmacy closer to where they live. You can find a list of participating pharmacies here: NHS England — North West » Measles and MMR vaccines

Eligible people will be able to walk in to participating pharmacies, or phone directly to make an appointment.

Find out more about MMR vaccination at www.nhs.uk/mmr.

Measles
Measles

Important: 𝐅𝐫𝐚𝐢𝐥𝐭𝐲 𝐂𝐨𝐝𝐢𝐧𝐠 𝐨𝐧 𝐩𝐚𝐭𝐢𝐞𝐧𝐭 𝐫𝐞𝐜𝐨𝐫𝐝𝐬

๐Ž๐ง๐ž ๐š๐ฌ๐ฉ๐ž๐œ๐ญ ๐จ๐Ÿ ๐ฌ๐จ๐ฆ๐ž ๐ช๐ฎ๐š๐ฅ๐ข๐ญ๐ฒ ๐ฐ๐จ๐ซ๐ค ๐ฐ๐ž ๐š๐ซ๐ž ๐๐จ๐ข๐ง๐  ๐ข๐ง ๐ฉ๐ซ๐š๐œ๐ญ๐ข๐œ๐ž ๐ข๐ง๐ฏ๐จ๐ฅ๐ฏ๐ž๐ฌ ๐ฎ๐ฌ ๐š๐๐๐ข๐ง๐  ๐Ÿ๐ซ๐š๐ข๐ฅ๐ญ๐ฒ ๐ฌ๐œ๐จ๐ซ๐ž๐ฌ ๐ญ๐จ ๐ฉ๐š๐ญ๐ข๐ž๐ง๐ญ๐ฌ ๐š๐ ๐ž๐ ๐จ๐ฏ๐ž๐ซ ๐Ÿ“๐ŸŽ, ๐ข๐Ÿ ๐ฒ๐จ๐ฎ ๐š๐ซ๐ž ๐š๐ ๐ž๐ ๐จ๐ฏ๐ž๐ซ ๐Ÿ“๐ŸŽ ๐š๐ง๐ ๐ก๐š๐ฏ๐ž ๐š๐œ๐œ๐ž๐ฌ๐ฌ ๐ญ๐จ ๐ฒ๐จ๐ฎ๐ซ ๐ฆ๐ž๐๐ข๐œ๐š๐ฅ ๐ซ๐ž๐œ๐จ๐ซ๐๐ฌ ๐ฒ๐จ๐ฎ ๐ฆ๐š๐ฒ ๐ก๐š๐ฏ๐ž ๐ฌ๐ž๐ž๐ง ๐ญ๐ก๐ข๐ฌ ๐š๐ง๐ ๐ฐ๐จ๐ง๐๐ž๐ซ๐ž๐ ๐ฐ๐ก๐š๐ญ ๐ข๐ญ ๐ฆ๐ž๐š๐ง๐ญ.  ๐“๐ก๐ž ๐š๐๐๐ข๐ญ๐ข๐จ๐ง ๐จ๐Ÿ ๐ญ๐ก๐ž ๐„๐ฅ๐ž๐œ๐ญ๐ซ๐จ๐ง๐ข๐œ ๐…๐ซ๐š๐ข๐ฅ๐ญ๐ฒ ๐ˆ๐ง๐๐ž๐ฑ ๐ฌ๐œ๐จ๐ซ๐ž ๐ข๐ฌ ๐ญ๐จ ๐ก๐ž๐ฅ๐ฉ ๐ข๐๐ž๐ง๐ญ๐ข๐Ÿ๐ฒ ๐ข๐ง๐๐ข๐ฏ๐ข๐๐ฎ๐š๐ฅ๐ฌ ๐ฐ๐ก๐จ ๐ฆ๐š๐ฒ ๐›๐ž๐ง๐ž๐Ÿ๐ข๐ญ ๐Ÿ๐ซ๐จ๐ฆ ๐Ÿ๐ฎ๐ซ๐ญ๐ก๐ž๐ซ ๐š๐ฌ๐ฌ๐ž๐ฌ๐ฌ๐ฆ๐ž๐ง๐ญ ๐š๐ง๐ ๐ž๐ง๐š๐›๐ฅ๐ž ๐ญ๐ก๐ž ๐ฉ๐ซ๐š๐œ๐ญ๐ข๐œ๐ž ๐ญ๐จ ๐ข๐๐ž๐ง๐ญ๐ข๐Ÿ๐ฒ ๐ญ๐ก๐จ๐ฌ๐ž ๐ฐ๐ก๐จ ๐ฆ๐š๐ฒ ๐›๐ž๐ง๐ž๐Ÿ๐ข๐ญ ๐ญ๐ก๐ž ๐ฆ๐จ๐ฌ๐ญ. ๐ˆ๐ญ ๐ข๐ฌ ๐š๐ง ๐š๐๐ฆ๐ข๐ง๐ข๐ฌ๐ญ๐ซ๐š๐ญ๐ข๐จ๐ง ๐œ๐จ๐๐ž ๐š๐๐๐ž๐ ๐ญ๐จ ๐ญ๐ก๐ž ๐ก๐ž๐š๐ฅ๐ญ๐ก๐œ๐š๐ซ๐ž ๐ซ๐ž๐œ๐จ๐ซ๐ ๐›๐š๐ฌ๐ž๐ ๐จ๐ง๐ฅ๐ฒ ๐จ๐ง ๐ž๐ฑ๐ข๐ฌ๐ญ๐ข๐ง๐  ๐ข๐ง๐Ÿ๐จ๐ซ๐ฆ๐š๐ญ๐ข๐จ๐ง ๐œ๐จ๐ง๐ญ๐š๐ข๐ง๐ž๐ ๐ข๐ง ๐ญ๐ก๐ž ๐ซ๐ž๐œ๐จ๐ซ๐. ๐ˆ๐ญ ๐ข๐ฌ ๐ง๐จ๐ญ ๐š๐ง ๐ข๐ง๐๐ข๐œ๐š๐ญ๐จ๐ซ ๐จ๐Ÿ ๐š ๐œ๐ฅ๐ข๐ง๐ข๐œ๐š๐ฅ ๐๐ข๐š๐ ๐ง๐จ๐ฌ๐ข๐ฌ ๐จ๐Ÿ ๐…๐ซ๐š๐ข๐ฅ๐ญ๐ฒ ๐ง๐จ๐ซ ๐œ๐š๐ง ๐›๐ž ๐ฎ๐ฌ๐ž๐ ๐š๐ฌ ๐ฌ๐ฎ๐œ๐ก. ๐“๐ก๐ž ๐ฎ๐ฌ๐ž ๐จ๐Ÿ ๐ญ๐ก๐ž ๐ข๐ง๐๐ž๐ฑ ๐ฌ๐œ๐จ๐ซ๐ž ๐ข๐ฌ ๐ฉ๐š๐ซ๐ญ ๐จ๐Ÿ ๐ข๐ฆ๐ฉ๐ซ๐จ๐ฏ๐ข๐ง๐  ๐ช๐ฎ๐š๐ฅ๐ข๐ญ๐ฒ ๐จ๐Ÿ ๐œ๐š๐ซ๐ž ๐ญ๐จ ๐ข๐ง๐๐ข๐ฏ๐ข๐๐ฎ๐š๐ฅ๐ฌ ๐ฐ๐ข๐ญ๐ก ๐Ÿ๐ซ๐š๐ข๐ฅ๐ญ๐ฒ ๐š๐œ๐ซ๐จ๐ฌ๐ฌ ๐‹๐š๐ง๐œ๐š๐ฌ๐ก๐ข๐ซ๐ž ๐š๐ง๐ ๐’๐จ๐ฎ๐ญ๐ก ๐‚๐ฎ๐ฆ๐›๐ซ๐ข๐š.

PrivateGP

Practice Closures

Dear Patients

All GP Practices in East Lancashire will be closed on the following dates:

 

  • 4th March 2026 
  • 22nd April 2026
  • 14th May 2026 
  • 11th June 2026 
  • 2nd July 2026 
  • 8th September 2026
  • 8th October 2026 
  • 4th November 2026 

This is for Protected Learning Time which enables practices to provide dedicated training to their staff and to discuss and plan ways that will allow them to improve services, meet demand and support the wellbeing of staff.

For all life-threatening medical emergencies during the time we are closed call 999.

If you feel your request is urgent and cannot wait until the following day provisions have been made for urgent triage, please call 111.

For all routine requests for results, appointments, prescriptions, and general queries please call us prior to the above dates (you can email burnley.gp@nhs.net with prescription requests).

 

Appointment Reminders via the NHS App

Patients currently receive reminders via SMS by AccuRx however following an integration, these will now be sent as notifications to your NHS App.

The NHS App allows you to access a range of NHS services. You can download the NHS App via the Apple App Store or Google Play from your mobile smartphone device.

The Accurx and NHS app integration allows you to view messages sent to you by your registered healthcare practitioner (GP, Nurse etc).

Click here to download via App Store

Click here to download via Google Play

A more user-friendly NHS App has arrived!

An updated version of the NHS App will be released from December 11th. It’s simpler and clearer, making it easier to access online health services. 

Some items may have moved in the App, but all the health services you need are still available. Your settings will also remain the same before and after the update. 

Update your NHS App today and use it to:

  • message the surgery for appointments/admin request
  • order repeat prescriptions 
  • book appointments 
  • access 111 Online
  • view your GP record

and much more…

If you need help, tap the Help icon within the App or visit nhs.uk/nhs-app. 

Meningococcal (MenB) vaccination – information for students

NHS England has asked GP practices to provide the MenB vaccine to a small number of students linked to the meningococcal outbreak in Canterbury, Kent, if they have returned home.

Whilst we understand this may be a worrying time, it is clear that is it going to be unlikely for many of our local residents to need vaccination under the current criteria that has been set for GP practices nationally.

ONLY if you have been advised that you are eligible and are currently living locally, please contact reception and inform them that your request relates to the MenB vaccination that is linked to the Canterbury outbreak.

If you have been advised that you are eligible, it is likely you will have been contacted by your university, school, or public health officials because you:

  • live in specific halls of residence in Canterbury
  • attended certain venues in Canterbury between 5–16 March, or
  • have been identified as a close contact of a confirmed case 

If you have not been contacted directly, you DO NOT need to contact the practice about vaccination.

Patient Engagement Portal

East Lancashire Hospitals are going to be rolling out a Patient Engagement Portal, giving patients more control over their hospital care, this online platform has been funded by the Govenment and will be rolled out in the next couple of months.
 
The platform allows patients to:
  1. View appointments: including location, date and appointment type
  2. Provide a single point of contact with services currently overseeing a patient’s care
  3. Access to guidance to help prepare for upcoming appointments/ procedures
  4. The ability to cancel or amend appointment bookings
  5. A portal for clinical letters and communications
  6. Support for patients e.g. questionnaires regarding their conditions, general health and wellbeing surveys and the ability to review their experience
  7. Notifications to patients regarding their care or condition(s) from their care team
 
More information can be found here: https://lscprovidercollaborative.nhs.uk/PEP

Important: Carers

Do you provide unpaid care to somebody else? We are here to help.

If your GP (General Practitioner) knows that you are a carer, they can provide you with really useful support, advice and information. For example, they can refer you to local support networks in your area or help you understand what you're entitled to as a carer - such as free flu vaccinations.

It’s important to tell them about your caring responsibilities so that they can offer support.

NHS APP day 22nd April 2026

NHS APP OPEN DAY WEDNESDAY 22ND OF APRIL 1PM-5:00PM

 

·     Do you need help with the NHS app?

·     Do you not understand or know how it works?

·     Would you like to have access to your medical records?

·     Do you need help setting this up?

Please come to our open day on Wednesday 22nd of April 1pm – 5:00pm for help with the NHS app whether this be setting it up or helping navigate around the app. The app can also be accessed via a desktop computer/internet browser so no need for a smart phone, all you need is an email address and computer/access to the internet. The NHS app is only accessible for over 13 years of age.  

Why should you use the NHS app?

 

  • ·       You can order your medications online
  • ·       Contact the surgery for an appointment via the services button and contact your GP surgery about a problem.
  • ·       Check if you need medical help by using 111 online. 
  • ·       See your medical record online 
  • ·       View Allergies and adverse reactions
  • ·       View Test results
  • ·       View Medicines
  • ·       View Immunisations/vaccinations
  • ·       View Health conditions
  • ·       View Test results
  • ·       View Documents
  • ·       View hospital documents
  • ·       View your NHS number.

If you would like to be set up for the NHS app but need help, please come to our open day.

 

Ordering prescriptions via email

 

  • Do you order your medication via email and are over 13 years old?
  • Did you know you can order this via the NHS app?

 

As of the 1st of June 2026, we will no longer be accepting prescription requests via email for patients who can order via the NHS app or online access – this is accessible via a computer and not just a smartphone. If you would like help with the NHS app or are not set up for this and would like help, please attend our open day on Wednesday 22nd of April 2026 from 1pm -5:00pm.

 

 

Your opinion matters to us

a group of people sitting at a table using a laptop

 

Click the link above for more information or to join our patient participation group to get involved.

NHS Friends and Family

Error:
Error:
Error:
This form is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Join our Patient Participation Group

Latest minutes PPG minutes October 2025

Contact the PPG

Newsletter

Download the latest newsletter Patient newsletter 2025

To receive future editions of the newsletter straight to your inbox sign up below.

This form is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Page last reviewed: 23 March 2026
Page created: 24 November 2020