Following the current guidance issued, all appointments for the foreseeable future will be on the day triage appointments. NO PRE-BOOKED appointments will be made for any clinician. If you have a pre-booked appointment currently on the system, you will be contacted before your appointment to be triaged before you attend the surgery. Any questions about pre-booked appointments should be made after 11.00am to avoid blocking the telephone lines. 

If you need a repeat prescription, please email your request to burnley.gp@nhs.net.  If you do not have access to an email, during the current crisis, we will accept telephone requests but please be aware our telephone lines are very busy and you are likely to have a wait for the call to be answered.

If you are ringing for an appointment because you have any of the symptoms listed below or suspect you may have Covid-19 then please follow the Department of Health advice and self-isolate for 7 days. PLEASE DO NOT COME TO THE SURGERY or other medical service.

The Symptoms are at least one of :- HIGH TEMPERATURE, NEW CONTINUOUS COUGH, LOSS OR CHANGE TO YOUR USUAL SENSE OF SMELL OR TASTE.

If during this time your symptoms worsen to the point you cannot manage them, you should then contact 111.

Things are changing on a daily basis and we will endeavour to keep you up to date with changes and current advice via our website. Our telephone lines are extremely busy and staff stretched to capacity so please bear with us and we will try our best to make sure you can still access medical care and treatment for non Covid-19 related illnesses.

ISOLATION NOTES/SICK NOTES - please use the website link below if you have been told to stay at home because of Coronavirus and you need a note for your Employer. https:/111.nhs.uk/isolation-note

This is for people who have 1) used the 111 online Coronavirus Service or 2) Have been told by a healthcare professional that they have symptoms of Coronavirus or 3) live with someone who have symptoms of Coronavirus